Privacy Policy
Last Updated: April 14, 2026
Homestead Hardware, LLC ("Homestead Hardware," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.homesteadhardware.com/ (the "Site"), contact us, or place an order.
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information in the following ways:
Information You Provide to Us
When you place an order, submit a contact form, request customer service, or otherwise interact with us, you may provide information such as:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Messages or information you submit through forms or customer service communications
Payment Information
Payment transactions on our Site are processed through third-party payment service providers. Homestead Hardware does not store full payment card numbers or card security codes on its website servers. We may receive limited transaction details, such as payment status, card type, or the last four digits of a payment card, as needed for order processing, fraud prevention, and customer service.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Provide customer service and respond to questions
- Send order confirmations, shipping updates, and service-related communications
- Maintain and improve our website, products, and services
- Detect, investigate, and help prevent fraud or unauthorized transactions
- Maintain the security and functionality of the Site
- Comply with legal obligations and enforce our policies
How We Share Information
We do not sell your personal information.
We do not share any of your information with any 3rd-parties except when reasonably necessary to operate our business and provide services to you, including with:
- Payment processors and checkout providers
- Shipping carriers and fulfillment providers
- Website hosting, security, and technology service providers
- Fraud prevention or transaction verification providers
- Professional advisers or government authorities when required by law
We may also disclose information when we believe doing so is necessary to protect our rights, protect our customers, investigate fraud, respond to legal process, or comply with applicable law.
Fraud Prevention
To help prevent unauthorized transactions, we may use order review procedures and payment verification measures. Orders that appear suspicious or cannot be verified may be delayed, canceled, or require additional confirmation before shipment.
Cookies and Similar Technologies
Our Site uses cookies and similar technologies to support core site functionality and improve your experience.
Cookies allow us to enhance your shopping experience on our website and may be used to:
- Keep items in your shopping cart
- Remember certain site preferences
- Support checkout and account-related functions
- Improve website performance and usability
- Support security and fraud prevention efforts
You can usually control cookies through your browser settings. However, disabling cookies may affect how parts of the Site function, including the shopping cart and checkout process.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect including the use of Secure Sockets Layer (SSL) protocols that encrypt all information and data transmitted through our website. (You will see the "https:" displayed on the web address of all pages of our website. That little "s" mean "secure".) While we take steps intended to secure your information, no method of transmission over the internet or method of electronic storage is completely 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary for business purposes, including order fulfillment, customer service, recordkeeping, fraud prevention, dispute resolution, and legal compliance. This way if you call us up a few years later for another home project, we can easily find your past order details and match your same hardware that you originally purchased!
Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies separately.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been submitted to us, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted means you accept the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Homestead Hardware, LLC
6910 County Road 249, Suite C
Vickery, Ohio 43464
Phone: 419-684-5438
Contact Page: https://www.homesteadhardware.com/contact
Website: https://www.homesteadhardware.com/
